Featured product — SGSIIIBASE Sur-Gard System III Hybrid Monitoring Receiver

The Sur-Gard System III is a robust, 24-line virtual receiver that can be expanded to accommodate 24 mix-and-match line cards (PSTN or IP). To aid in the identification of incoming calls is patented ANI and DNIS reception. ANI reception enables System III to identify the calling control panel; DNIS reception uses a numeric identifier programmed into System III line cards to identify and remember the profile (receiver type) of incoming calls. Once this information is known, patented Automatic Handshake Selection (AHS) technology instantaneously remembers the required handshake of the incoming control panel, eliminating the need for a handshake roll to be executed. This significantly decreases the online time of central monitoring stations, helping to save money on staffing and phone bills, and ensures that line cards are available to attend to incoming calls. And because more line cards are available, not as many are needed to manage caller demand.